Frequently Asked Questions

We accept Visa, Mastercard, American Express, bKash, Nagad, Rocket, and Cash on Delivery. All card payments are processed securely.

You can cancel an order from your account while it is still Pending or Confirmed. Once it has shipped, use the free return process instead.

Yes — subscribe to the newsletter for a welcome code, and members get exclusive codes during drops and seasonal sales.

Inside Dhaka: 1–2 business days. Rest of Bangladesh: 2–4 business days. Express delivery is available at checkout.

Standard shipping is $5 flat, and free on orders over $75.

Use the Track Order page with the order number from your confirmation email, or open the order in your account for live status.

Unworn items in original condition can be returned within 30 days of delivery, free of charge — no questions asked.

Refunds go back to your original payment method within 5–7 business days of us receiving the return. COD orders are refunded via bKash or bank transfer.

Each product page lists the available sizes with a true-to-size fit note. If you are between sizes, we recommend sizing up for a relaxed fit.